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Duty rota · online UTC
Median first reply
15 min
Scoping call within
24 hr
Fixed-price SOW
48 hr
Client retention
95.9%
Senior engineers on rota: you'll speak to a practitioner, not a BDR.

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Before you write

Common questions, answered up-front.

The five things people ask us most before their first message.

How quickly will I hear back?

Median first reply is 15 minutes during UK business hours, and within one business day otherwise. A senior engineer handles every first response, never a sales funnel.

Do you sign NDAs before I share anything sensitive?

Yes. We can counter-sign your NDA, or provide ours, whichever is faster. No technical detail of your environment needs to be shared in the first message.

What does the first engagement typically cost?

It depends on scope and timeline, but most first engagements sit between £8k and £45k for a full written report. The 30-minute scoping call exists precisely to give you a fixed number rather than a range.

Which regions do you serve?

UK, EU, Middle East, and North America for remote engagements. On-site is available in London, Manchester, Dubai and Karachi. Other locations considered on request.

What if my project doesn't fit neatly into one of your services?

Tell us anyway. A good portion of our work is hybrid, like threat modelling feeding into a pentest, or a pentest feeding into SOC tuning. The scoping call figures out the right shape.